FNB eWallet Cost Calculator

Calculate your FNB eWallet sending fee in seconds. See the cost for Easy accounts and FNB App users side by side.

What Is the FNB eWallet Cost Calculator?

FNB eWallet lets you send money instantly to anyone with a South African cellphone number, even if they do not have a bank account. What many senders do not realise is that the fee you pay depends on your account type and how much you send.

This calculator works out the exact cost of a specific eWallet transfer, so you know upfront how much will be deducted from your account and how much your recipient effectively costs you to help.

How to Use the FNB eWallet Cost Calculator

1. Select your account type. FNB prices eWallet sends differently depending on whether you hold an Easy Zero or Easy PAYU account, or a full transactional account such as Easy Bundle, Aspire, Premier or Private Clients.
2. Enter the amount you want to send. This is the Rand value your recipient will receive in their eWallet.
3. Indicate whether you have already used your free monthly send, if this applies to your account type.
4. Click Calculate to see the total fee and the total amount that will leave your account, including the transfer itself.

FNB eWallet Fee Structure

FNB applies two different pricing models depending on your account type.

Easy Zero and Easy PAYU accounts: A flat fee of R10 per eWallet send, regardless of the amount sent.

Easy Bundle, Aspire, Premier and Private Clients accounts (via the FNB App): The first eWallet send each calendar month is free. Every send after that costs R2.00 plus R2.70 for every R100 sent.

The formula for the second pricing model is:

Fee = R2.00 + (Amount ÷ 100 × R2.70)

This means the fee scales with the size of the transfer. Sending a small amount costs relatively little above the base R2.00, while larger transfers carry a proportionally higher fee because of the per R100 charge.

Worked Example: Two Account Types Compared

Example 1: Easy Zero account

A sender with an Easy Zero account wants to send R500 to a family member. Since Easy Zero and Easy PAYU accounts are charged a flat fee, the cost is simply R10, regardless of whether the transfer is R100 or R500. The total deducted from the sender’s account is R510.

Example 2: Aspire account using the FNB App

A sender with an Aspire account has already used their one free eWallet send this month and now wants to send R1,500 to a relative for school fees.

Using the formula:

Fee = R2.00 + (1500 ÷ 100 × R2.70) Fee = R2.00 + (15 × R2.70) Fee = R2.00 + R40.50 Fee = R42.50

The total deducted from the sender’s account is R1,542.50, of which R1,500 reaches the recipient’s eWallet and R42.50 is the transfer fee.

This comparison shows that for larger, infrequent transfers, the percentage based fee on full transactional accounts can cost more in Rand terms than the flat R10 fee on Easy accounts, even though Easy account holders do not get a free monthly send.

Sending Limits by Channel

How much you can send in a single eWallet transaction depends on the channel you use, not just your account type:

• FNB App: up to R15,000 per transaction
• Online Banking: up to R3,000 per transaction
• WhatsApp Banking: up to R3,000 per transaction
• Cellphone Banking: up to R1,500 per transaction

The FNB eWallet itself can hold a maximum balance of R14,000 at any time, so a recipient with funds already in their eWallet may not be able to receive the full amount you intend to send if it would push their balance over this limit.

What It Costs the Recipient to Access the Money

Sending the money is only half the cost picture. What the recipient pays to access their funds also matters when working out the true cost of a transfer:

• Withdrawing at participating retailers such as Pick n Pay, Checkers, Shoprite, Usave, PEP and Ackermans is typically free of charge for the recipient.
• Withdrawing at an FNB ATM or an AgencyPlus agent may carry a withdrawal fee. These fees can change, so it is worth confirming the current rate on the official FNB eWallet pricing guide before assuming a specific amount.
• Buying goods, fuel, airtime, data or electricity directly with eWallet funds at supported merchants generally avoids a separate withdrawal fee altogether, since the recipient is spending the balance rather than converting it to cash.

If the goal of the transfer is for the recipient to receive cash in hand rather than spend the balance directly, encouraging withdrawal at a participating retailer rather than an ATM is usually the lower cost option.

Reversing an eWallet Payment

If you send money to the wrong number, FNB allows reversals through the App, cellphone banking, WhatsApp or the eWallet call centre, provided the recipient has not already used the funds. A few conditions are worth keeping in mind:

• Reversals must be requested within 72 hours of the original transfer.
• Only three reversals are permitted per calendar month.
• A fee applies to every reversal attempt, whether or not it succeeds.

Because reversals are not guaranteed and carry their own cost, double checking the recipient’s cellphone number before confirming a send remains the cheapest way to avoid this expense entirely.

Tips for Reducing Your eWallet Costs

• Use your free monthly send strategically if you hold an Aspire, Premier, Private Clients or Easy Bundle account, saving it for your largest transfer of the month rather than a small one.
• Consolidate smaller transfers into a single larger send where possible, since the R2.00 base fee is charged per transaction, not per Rand sent.
• Encourage recipients to withdraw at retail partners rather than ATMs where a fee may apply, or to spend the balance directly on goods, airtime or electricity.
• Compare against PayShap for sends to recipients who do have a bank account, since PayShap payments may carry a different fee structure and are worth checking against eWallet costs for the same transfer.